Shipping policy

Shipping Policy

1. Processing Time

·       Orders are typically processed within 1-2 business days (Monday to Friday, excluding holidays).

·       Orders placed after 2 PM EST or on weekends will be processed the next business day.

2. Shipping Methods and Delivery Time

We offer several shipping options to deliver your order to you:

·       Standard Shipping: 3-7 business days

·       Expedited Shipping: 2-3 business days

·       Next Day Shipping: 1 business day (available for select locations)

Shipping times may vary depending on your location and the shipping carrier's availability.

3. Shipping Costs

Shipping costs are calculated at checkout based on the shipping method chosen, your delivery address, and the weight of your order. We offer free standard shipping on purchase over 99$ orders.

4. Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to track the progress of your shipment on the carrier's website.

5. Shipping Restrictions

We offer shipping to most countries around the world. However, free shipping is only available for orders shipped within the contiguous United States (48 states excluding Alaska and Hawaii). For all other international orders, shipping fees will be calculated at checkout based on your location.

6. Important Tax & Customs Information:
As we ship globally, customs duties, import taxes, and sales taxes (such as VAT or GST) are the responsibility of the buyer. The following information applies to all orders:

  • Customs Duties & Import Fees: Any applicable customs duties, import fees, and sales taxes will be charged by your local customs office and must be paid by the buyer upon delivery.
  • Not Included in the Price: Our product prices do not include these additional costs. Please note that these charges are separate from the product cost and will be assessed at the time of delivery.
  • Country-Specific Fees: These charges can vary based on the destination country, product type, and the value of the product. It's advisable to check with your local customs authorities for more details.
  • Questions: If you have any questions about these fees, please contact your local customs office or a tax advisor.

7. Lost or Damaged Items

If your package is lost or arrives damaged, please contact our customer service team immediately at sales@affetllc.com or +1 (307) 466 6853. We will work with you and the carrier to resolve the issue. Please keep all packaging materials for any potential claims.